Privacy Policy

Welcome to MINIMALIST INSULATED CO. We value your privacy and are committed to protecting the personal information you provide when visiting our website, browsing our products, and purchasing stainless steel cups. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information Collection

When you visit our website, create an order, contact us, or use our services, we may collect the following information:

Name;
Mailing address;
Email address;
Phone number;
Order information;
Payment-related information;
Website usage data, such as browsing history, access time, and device information.

We only collect the information necessary to provide the services we offer to complete order processing, product delivery, customer support, and optimize your shopping experience.

2. Information Use

The information we collect may be used for the following purposes:

Processing and completing your orders;
Arranging delivery of stainless steel cups;
Sending order confirmations, logistics updates, and after-sales service notifications;
Responding to customer inquiries;
Improving website functionality and product services;
Preventing fraud and ensuring transaction security.

3. Payment Information Protection

We use secure and reliable payment methods to process transactions. Your payment information may be securely processed by third-party payment service providers. We do not directly store your complete bank card information.

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, modification, or damage.

4. Cookie Technology

To improve the website experience, we may use cookies or similar technologies to collect website access information, such as user preferences, browsing behavior, and website performance data.

Cookies help us:

Remember your usage preferences;

Improve website performance;

Analyze website access;

Optimize product display and service experience.

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

5. Information Sharing

We will not sell, rent, or illegally disclose your personal information.

We may share necessary information with trusted third parties in the following circumstances:

Sharing delivery information with logistics service providers to complete order fulfillment;

Sharing necessary information with payment service providers to complete payment processing;

Providing information as required by laws and regulations or legally requested by government agencies.

All third-party service providers must take reasonable measures to protect your information security.

6. Data Retention

We will retain your personal information for a reasonable period, as required by business needs and applicable laws and regulations. When information is no longer needed, we will take appropriate measures to delete or anonymize it.

7. Your Rights

Under applicable data protection laws, you may have the following rights:

To inquire about the personal information we retain;

To request correction of inaccurate information;

To request the deletion of your personal information;

To restrict or object to certain data processing activities.

To exercise these rights, please contact us at the email address provided.

8. Children’s Privacy

Our products and website services are not targeted at minors. We do not knowingly collect children’s personal information. If we discover unauthorized collection of children’s information, we will take measures to delete it promptly.

9. Policy Updates

We may update this Privacy Policy based on business changes, legal requirements, or service adjustments. The updated policy will be published on the website and will take effect from the date of publication.

10. Contact Us

If you have any questions about this Privacy Policy or personal information protection, please contact us:

Email: [email protected]

Thank you for trusting MINIMALIST INSULATED CO. We will continue to protect your privacy and provide you with a safe and reliable stainless steel cup shopping experience.